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Owned and operated by Aeon Wellness Living, our team is ready to assist with any questions about saunas, cold plunges, or massage chairs.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking details. You can use the tracking number to follow your shipment directly through the carrier's website.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on the process and any conditions that may apply to larger wellness products like saunas and massage chairs.
Can I exchange a product for a different model?
Exchanges are handled on a case-by-case basis. Contact our team by email or phone and we will walk you through available options based on the product and your preferences.
What is the difference between a traditional sauna and an infrared sauna?
Traditional saunas heat the air around you using a stove or heater, creating a higher ambient temperature. Infrared saunas use infrared panels to warm your body more directly at a lower ambient temperature, which many people find comfortable for longer sessions.
How do I choose the right massage chair?
Consider the types of massage techniques you prefer, the space available in your home, and any specific comfort features that matter to you. Our product pages include detailed specifications, and our team is happy to help you compare models.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
30-Day Returns
If something is not the right fit, our 30-Day Returns policy is designed to give you peace of mind.
